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MAG Aging & Family Services is still providing senior services amid COVID-19. In accordance with CDC and State of Utah recommendations, we are taking extra precautions to slow the spread of the disease as we closely monitoring the situation on COVID-19.

Event Cancellations 

We are slowly resuming some of our in-person trainings. Support groups will continue to be offered virtually.

We are taking the following precautions for in-person events:

  • Class size will be limited to 10 people or less. 
  • Symptom screening will be conducted before attending class
  • Surfaces will be thoroughly sanitized
  • Masks are encouraged to be worn by attendees

MAG Aging Services 

    • In-home services:
      We are continuing to provide in-home services and case management. All case management will be conducted virtually or by the phone. If you are not receiving services, please contact your case manager. If you cannot get a hold of your case manager, please call 801-229-3804.

    • HEAT Program:
      In order to reduce applicant exposure to the COVID-19 virus, we are no longer accepting HEAT applications in person at DWS or MAG offices. HEAT applications can be submitted online ( and can be mailed to 478 South Geneva Road, Vineyard, UT 84059, emailed to or faxed to 801-229-3670. For shut off or crisis applications, please contact 801-229-3855.  

    • Ombudsman:
      Our long-term care ombudsman team is no longer entering long-term residential and nursing care facilities. All advocacy is occurring virtually or over the phone.

    • Senior Nutrition Program: 
      The facility that prepares our food is checking temperatures of everyone who enters the kitchen, is stopping every hour to sanitize and wash hands/change gloves, and has a person dedicated to wiping down surfaces throughout preparation.

      Meals on Wheels:
      Meal delivery continues with new social distancing guidelines. We are 
      wiping down and sanitizing frequently touched surfaces, using hand sanitizer between delivering at home and washing hands with soap and water both before and after deliveries and hanging meals in a bag on door handles to limit face-to-face interaction. Drivers will wait to make sure that the meal has been received.

      Senior Centers/Congregate meals:
      All senior centers are closing and will not be serving congregate/community meals. However, the following senior centers are providing meals through curb-side delivery for seniors age 60+. Please contact the closest senior center to you to order a meal the day before by 1 p.m. 

Senior Center Curbside Pickup

If there is an outbreak in our community and it becomes necessary to temporarily stop delivery of services, we will notify you directly. We will keep you informed with additional steps we are taking. 

How You Can Help

  • Donate Goods
    We are accepting donations of toilet paper, hand sanitizer, tissues, and hand soap to distribute to our homebound seniors. Donations can be accepted at Utah County Sheriff's Office at 3075 North Main Street, Spanish Fork. For questions, call 801-229-3821.

  • Donate financially 
    We are also accepting financial contributions to help pay for shelf stable meals for our homebound Meals on Wheels recipients.

    Donate Now

    Please make checks payable to:
    Mountainland Dept. of Aging
    586 East 800 North
    Orem, UT 84097

Additional resources

Staying Healthy 

While we encourage you to remain calm, it is important to be knowledgeable about the symptoms and learn how to avoid the spread of germs. Older adults and people who have chronic medical conditions are at higher risk of getting very sick from this illness.

For up-to-date information about COVID-19 in Utah, including testing locations, visit .
For nationwide information, visit