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 Aging & Family ServicesServicesAssistance at Home

H.E.A.T. Assistance

One-time utility assistance for low-income families and individuals.

The HEAT Program is now open for new applications.   Contact us at 801-229-3855 to schedule an appointment.   Applications are accepted by appointment or mail-in only.  Please be aware phone lines may be busy. 

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The Home Energy Assistance Target program, known as H.E.A.T., is a federally-funded energy assistance program. The goal of the program is to assist eligible individuals and families meet the higher costs of energy during the winter months.  The program typically runs from November 1 through April 30, depending upon funding availability.  One-time assistance can be provided to low-income residents of Utah, Wasatch and Summit Counties.  Target groups for the program include families with children age five (5) and younger, the elderly, and residents with a disability.

Because this program provides ONE-TIME assistance each program season, it is important that families and individuals do all they can to keep their utility bills current and to conserve energy.

If your residence is outside of the Utah, Wasatch and Summit County area, please contact the HEAT office that serves your county.  See http://jobs.utah.gov/housing/seal/offices.html for a complete list.


Eligibility Guidelines:

• Total household income is at or below 150% of the federal poverty (see Income Chart).

• The household is "vulnerable," i.e. they are responsible (either directly or indirectly) for paying their home energy costs. Indirectly means that a household pays rent and a landlord, trailer park, etc., uses part of that rent to help cover the cost of utilities.

• The household has at least one person who is a U.S. citizen or a qualified alien with acceptable United States Citizenship and Immigration Services (USCIS) documents. For a list of acceptable documents, see Acceptable USCIS Documents.

Priority for assistance includes the following target groups:  the elderly, those who are disabled, and families with children 5 years of age and younger.


Application Process:

There are several ways to apply:

1. You can download an application below, and mail it to us.  Please follow the instructions included with the application and BE SURE TO PROVIDE ALL REQUIRED DOCUMENTATION in order for your application to be processed more quickly.  A list of required documents is also posted below.


2. Send your request by e-mail here: Send Email.  We would be happy to respond to your message by scheduling you an appointment or mailing you an application.  Please be sure to include your full address and phone number.

Once you receive the application by mail, complete the application according to the instructions, and return it to us along with copies of all required documentation.  Required documentation is identified on the application instructions, and is identified below.

Mail application and documents identified below to:
Mountainland Association of Governments
Attention: H.E.A.T Program
586 East 800 North
Orem, UT 84097

3. Contact us at 801-229-3855 to schedule an appointment.  When calling, please be aware that phone lines are often very busy, especially in the early months of the program.  Please listen closely to the options listed in the message, and you may need to call us back if you are unable to get through.  All appointments must be scheduled in advance, there are no walk-in appointments available.

Please allow four to six weeks for applications to be processed.  This will require families and individuals to continue to pay their utility bills after application is submitted in order to stay current on their utilities.


Required Documentation:

The following documents must be returned with your mail-in application or are required to be provided at the time of appointment:

• Identification: Picture ID, Current Driver’s License, State ID, U.S. Citizenship & Immigration, Permanent Resident papers.

• Social Security cards for EVERYONE living in your household.

• Proof of citizenship and/or qualified alien documentation for every member of household born outside of the United States, and for all children in household where one or both parents is born outside of the United States.

• A copy of your most recent and active utility bills from each utility supplier (gas/propane/wood/oil, electric).

• Proof of ALL income received by all household members in the month prior to the month of your appointment, or in the month prior to the date the application is mailed or is completed by an outreach worker.

• Proof of qualified medical expenses you paid in the month prior to the month of your appointment (limited to health insurance, co-pays, and/or prescriptions filled by a pharmacy).

• Proof of any child support and/or alimony you paid or received in the month prior to the month of your appointment.

• Proof of disability.

Proof of a child in the home age five (5) and under (birth certificate, blessing certificate, etc.).

Please be aware that additional documentation may also be required as determined upon review of application.